DDSS Help Summary

Email Helpdatahelp@gmu.eduWe respond to e-mails Monday – Friday (excluding holidays or when the university is closed).
ConsultationsVirtual & In-personUse the Appointment Scheduler to schedule an appointment with a consultant.
WorkshopsVirtual & In-personSee the Workshop Schedule or request a workshop for your group.
Class InstructionVirtual & In-personContact us to arrange for a class visit. View information for faculty & instructors.
Computer LabHoursReview our software guide for access details and availability. Contact us for additional options.

Details

Advice

DDSS has many Subject Guides with information about the most common issues people encounter.

As always, you can get assistance with any of your data needs by emailing datahelp@gmu.edu. We typically reply within 1 business day.

Consultations

DDSS consultants are available for appointments, both in-person and virtually. The university has a subscription to Zoom which enables video chat and screen sharing.

Computer Lab

Nearly all DDSS software is available for out-of-lab use, as much of it is freely available or on the ITS Citrix Virtual Lab. See our software list and the software’s individual page for information, including download links and related software. If you need additional assistance, please contact datahelp@gmu.edu.

Access to Data

Almost all library resources, including data, are available from off campus. For subscription sources, use the links to the databases through the library website via the Subject List or the A-Z List. You will be prompted to log in in order to access the resources from off-campus. If you can’t find what you need, ask us.

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